For businesses with customer promises

Your customers' AI assistants are about to claim everything you promised.

Outage credits, money-back guarantees, delay compensation. Today many go unclaimed. AI assistants never forget a deadline. Pactwall shows what that will cost you, then handles the claims cheaply and within the law.

About the free scan

Reads only your public terms Nothing to connect: no Stripe or Zendesk Completely free, nothing to sign Results within one working day
A typical clause
"You must contact Customer Support within 30 days after the outage to request a Service Credit; otherwise, you will not be eligible."
Customer's AI assistant (illustration)
Outage on 14 Sep lasted 26 hours.
Requesting a service credit under section 6.1 for account 55-1029.
A person forgets.An assistant files it the same afternoon.

Why now

This is already happening

Consumer AI assistants that chase refunds, credits and compensation went mainstream in 2026. The promises in your terms are now read by software that never misses a deadline.

#1

Meta's Muse reached #1 on the App Store on 18 September 2026 with 2.8 million downloads. People use it to recover refunds, cancel subscriptions and file claims.

Forbes, 25 Sep 2026
$25m

Raised by Pine AI, whose agent calls, emails and uses websites to get refunds and negotiate bills with internet, mobile and insurance providers.

SiliconANGLE, May 2026
<50%

Share of eligible EU flight compensation claimed over 15 years. That unclaimed gap is exactly what assistants are about to close.

Financial Times via Bott and Co

How it works

From your terms to a clear number, then to control

Pactwall reads what you have promised, measures what it is worth, and makes sure every claim is checked against the exact wording before any money moves.

1. Read

Every promise in your terms that pays out only when a customer asks, with the clause and the deadline.

2. Measure

How much revenue depends on customers not claiming today, and what changes as assistants spread.

3. Recognise

Spot which claims were written by an AI assistant, and give genuine ones a verified channel.

4. Decide

Check each claim against your terms automatically, pay the valid ones, and keep a tamper-evident record.

Pricing

Start free. Pay when the numbers are worth acting on.

Most companies begin with the free scan, then take the audit to put a real figure in front of their finance team.

1

Free exposure scan

Free, in 1 working day

We read your public terms and list every promise that pays out only when a customer asks, with the clause, the deadline and how easily an AI assistant can claim it.

3

Pactwall platform

Monthly, priced by claim volume

Continuous monitoring, automatic checks on every claim against your terms, a verified channel for AI assistants, and board-ready reports.

Who it is for

Built for businesses that make promises at scale

If your terms include credits, refunds or compensation that customers must request, assistants will request them.

Broadband and telecomsMobile networksEnergy and waterTrain and travel operatorsAirlines and holidaysInsurersSubscription businessesRetailers with a price promise

Free exposure scan

See what AI assistants will claim from you

Send us the link to your terms. Within one working day you get a one-page summary of the promises assistants will claim, and roughly what they are worth.

  • Every claim-only promise, with the exact clause
  • How easily an assistant can claim each one
  • We only read what is already public

We only read what is already public. Nothing is shared with anyone else.

Know your number before the assistants do.

One working day, no login, no cost. You get the clauses, the deadlines and a first estimate of what they are worth.

Get your free scan